2.00 CMEs

Complex Conversations in Healthcare

The Complex Conversations in Healthcare: Communicating Effectively with Patients and Families training is designed to fill gaps in many provider training programs and apply best practices for successful communication strategies in the face of conveying complex news.

Purchase for $99

Thie course provides important information for healthcare providers seeking effective ways of communicating sensitive or complicated information to patients.

Difficult conversations are an inevitable—and critical—part of healthcare and mental health practice. Whether discussing a new diagnosis, navigating end-of-life decisions, addressing patient non-adherence, or exploring sensitive topics like loss, trauma, or systemic inequities, these interactions require empathy, clarity, and skill.

A Glimpse Inside the Course

 
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85%

Reported Significant Learning

97%

Found the Course Notably Useful

100%

Would Recommend

Christiane Manzella, PhD

Licensed Psychologist

Dr. Christiane Manzella, PhD is a seasoned clinician and professor of psychology at NYU with expertise in grief, bereavement, and trauma. At Seleni, Dr. Manzella provides therapy, training, and supervision, supporting individuals and families through perinatal loss, fertility challenges, and perinatal mood and anxiety disorders. She incorporates mindfulness-based interventions developed through her research and international consulting. Dr. Manzella holds a master’s in clinical psychology and a doctorate in counseling psychology from NYU.

Learn more about Dr. Manzella →

FAQ

CE Credit: Two (2) hours of CE/CME credit is available. We ask that all participants submit a post-program evaluation form at the conclusion of the program.

Approved Accrediting Bodies
Imagine a world where every patient conversation is productive and empathetic
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Continuing Education Information

American Academy of Family Physicians (AAFP): The American Academy of Family Physicians (AAFP) has reviewed Complex Conversations in Healthcare and deemed it acceptable for up to 2.00 Enduring Materials, Self-Study AAFP Prescribed credits. Term of Approval is from 02/17/2025 to 02/17/2026. Physicians should claim only the credit commensurate with the extent of their participation in the activity. AAFP Prescribed credit is accepted by the American Medical Association as equivalent to AMA PRA Category 1 credit(s)™ toward the AMA Physician's Recognition Award. When applying for the AMA PRA, Prescribed credit earned must be reported as Prescribed, not as Category 1.

DONA International: This continuing education training can be utilized for DONA International recertification requirements and is approved for two CEUs for doulas.

National Board of Certified Counselors (NBCC): Seleni Psychology Counseling and Support PLLC has been approved by the National Board of Certified Counselors (NBCC) as an Approved Continuing Education Provider, ACEP No. 6950. Seleni Psychology Counseling and Support PLLC is solely responsible for all aspects of the programs.

New York State Education Department

Psychologists: Seleni Psychology Counseling and Support, PLLC is recognized by the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists #PSY-0095.

Social Workers: Seleni Psychology Counseling and Support, PLLC is recognized by the New York State Education Department’s State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0477.


Please connect with your state or professional board for reciprocity eligibility.

Obtaining CE/CME Credit

Continuing education (CE) and continuing medical education (CME) credit will only be provided to participants who meet full participation requirements: 1) Complete the program in its entirety, 2) Complete a post-test with a minimum score of 80%, and 3) Complete a post-activity evaluation. After successfully completing the post-test and post-activity evaluation, participants can generate their certificate of credit.

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